We are Lux

Lux Consulting specializes in:

    • Behaviour and culture change
    • Leadership development
    • Active performance management

We offer organizational performance improvement services to safety critical industries, using a unique approach based on our extensive experience in the fields of human factors and behavioural science.

We illuminate opportunity, engage people and build trust.



How we can help

We start with a blank sheet of paper and a conversation, not a suite of prepackaged solutions to sell you.  This means that everything we do is tailored to your needs and your people, with no wasted effort or wasted investment.

Every business is unique, with its own set of challenges and infinite opportunities.

We have seen that off-the-shelf solutions rarely provide the benefits that companies hope they will.  By understanding where you want your company to be in the future, we can develop bespoke solutions based on our extensive industry experience that will be more effective both in terms of cost and outcome.


Why we are different

Lux Consulting was established because of a shared desire to help companies improve their performance through their people.

We are passionate about turning scientific knowledge into practical solutions and our knowledge and experience have shaped our approach to organizational performance improvement.  We know that change requires clarity, consistency and commitment and we offer a step-by-step way of achieving this.  We really do understand how people work.

Our values underpin everything we do: not only for our clients but within Lux Consulting too.  We are:

Trusted partners – competent; reliable; honest; collaborative

Amazingly curious – always asking why; constantly learning

Passionate improvers – we know there is always a better way to achieve results

Straight talkers – we are direct; no wasted time or effort

Deft with detail and data – meticulous; focused on fact and not opinion


About our team

Lux Consulting was started by Leah Fennema Hall and Dr Sarah Flaherty.

Leah Fennema Hall

Leah is a Board Certified Analyst (BCBA) with 10 years experience of motivating people to engage in behaviours needed to meet their personal goals as well as those of their organisation.  She has practiced applied behaviour analysis (ABA) in multiple capacities including: 1:1 coaching, training, mentoring, and organizational behaviour management consulting.

Leah has a Bachelor of Science degree in Behaviour Analysis, and a Master of Science degree in Psychology with a focus on Behaviour Analysis.

Leah began her work providing assessment, therapy and consultative services to individuals in home, community and school settings.  More recently, she has practiced organizational behaviour management consulting, a subfield of ABA.  Organizational behaviour management helps individuals find solutions to frustrating workplace issues, builds a foundation of positive reinforcement within the workplace, and improves critical business results.  Areas of application include systems analysis, management consulting to support individual and organizational outcomes, training and performance improvement.

Sarah Flaherty

Dr Sarah Flaherty is a human performance specialist with a broad experience across the aviation, rail and petrochemical industries, having held posts in Compliance, Safety, Human Factors and HR.

Sarah has spent the last 25 years working with both civil aviation and military organizations, fixed wing and rotary, around the world, providing consulting, coaching and training to operators, regulators, manufacturers, ground service providers and airports.

She has a first degree in psychology from the University of Manchester and a PhD from Cranfield University.  She is a Chartered member of the British Psychological Society, the Chartered Institute of Ergonomics and Human Factors and the BPS Special Group in Coaching Psychology as well as sitting on a number of EASA, Royal Aeronautical Society and industry working groups.

We are also delighted to be working with a number of independent industry experts.  They help us increase our breadth of experience and ensure that no matter what the challenge, we can always find someone to help.


Contact us

For a quick no obligation conversation about how Lux Consulting can help your company achieve your goals through your people, please get in touch.

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